Lloyd Sadd Dealership Risk Management Conference 2019

Lloyd Sadd is proud to host this exclusive event open to forward-thinking dealership owners and executives doing business in Alberta.

In addition to networking opportunities we have a great list of professional speakers lined up:

ALBERTAS ECONOMY 2019: 1 THING THAT MATTERS A LITTLE, AND 5 THINGS THAT MATTER A LOT |Todd Hirsh

Todd Hirsch is the Chief Economist of ATB Financial. For over 20 years, Todd has worked as an economist at numerous organizations including the Canadian Pacific Railway, the Canada West Foundation and the Bank of Canada. For almost a decade, Todd taught economics at the University of Calgary. He released his third book, Spiders in Space: Successfully Adapting to Unwanted Change in 2017. He holds a BA Honours in Economics from the U of A and an MA in Economics from the University of Calgary. Todd provides economic commentary for many Canadian media outlets. He has served on the University of Calgary Board of Governors and is the chair of the Calgary Arts Academy. He also serves on the board of the Glenbow Museum.

EXISTING & EVOLVING EXPOSURES TO FRAUD FROM INSIDE AND OUTSIDE YOUR ORGANIZATION | Arthur Goguen

Art Goguen is a founding partner of BBCG and is based in the Mississauga office. He is a graduate in Business Administration from the University of New Brunswick, a Certified Fraud Examiner and an Associate of the Insurance Institute of Canada.
Prior to forming BBCG in 1997, Art worked for 15 years as a Bond Claims Adjuster for a major insurer and a leading insurance claims adjusting firm. He is a frequent speaker on fidelity, surety and risk management topics to corporate groups and industry associations, including the American Bar Association and the Insurance Institutes of Ontario, Manitoba and Saskatchewan.
Art Goguen is presently the Managing Director of BBCG.

REMARKABLE SERVICE – HOW TO KEEP YOUR DOORS OPEN | Mike Mack

Mike is the President of X5 Management and is a sought-after Consultant, Coach, Trainer and Facilitator and has been helping business teams maximize their potential since 2006 with the use of tailored consulting and training programs, along with coaching advice. For Mike, it’s about trusted collaboration with his customers. He is passionate about helping organizations increase their customer satisfaction, improve employee retention and achieve profitable growth. He supports business in the areas of: Customer Service, Sales Growth, Team Building, Leadership Development and Strategic Planning.

X5 Management is an award-winning Authorized Partner of Everything DiSC® and The Five Behaviors of a Cohesive TeamTM training programs. Mike holds an MBA from Athabasca University and is the Amazon best-selling author of “REMARKABLE
SERVICE – How to Keep Your Doors Open” and plans to publish his next book, “Relationships for Keeps in late 2019.

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